A mile past irritation…

Full disclosure. I’m a co owner in a brick and mortar Vape Shop. Our managing partner re evaluates business, prices and sales every day. She actively re-invents the shop to make it successful. I also agree that Walmart, et al, have the advantage over the mom and pop stores because of buying in bulk and various other advantages while running the smaller establishments out of town. I get all of that.

The news is full of stories of how big names stores now are filing for bankruptcy blaming the on line/internet sales. I still don’t know how I feel about this Conundrum. I really question management and prices and overall corporate mentality when I hear these businesses are going down.

Until this week when he and I went to Lowe’s to look for LED lights for our kitchen. We found flush mount Lights that we decided would be perfect but there was just one display light, nothing on the shelves and after checking stock, the employee told us there were none in stock in any of the Kansas City stores. I questioned if I could just order them ON LINE and pick them up at the store….yes….sure.

So I went to Lowe’s website and it is not possible to order these on line. They are listed under LED flush mount lights but you can’t buy them. WTH

So I did what my gut told me to do in the first place and ordered them from Amazon. The exact same light. They will be delivered on Sunday.

I call BS! And as a little caveat….Lowe’s needs to step up their customer service in all areas. Home Depot is leaps and bounds ahead of them. You heard it from me first.

Until next time…..